Grapevine Auto Repair

Concourse worked with me on the phone for a preliminary diagnosis of my air conditioning problem. That diagnosis turned out to be accurate and after turning my pickup over to them at around noon, it was ready to go by 5:00. A/C works well, so they have earned my future business.

My problem with the air conditioning in my pickup began at about midday. I phoned Concourse did a little diagnosing over the phone, which I appreciate. They had the vehicle by about 1:00 and phoned about 4:30 to say that it was ready. I did request that they look at the serpentine belt, and that too was replaced. The only reason I didn't give a full 5 stars was because it turned out to be a fairly expensive experience and I would have appreciated some contact between the final diagnosis and the repair to prepare me for the bill. I also like to see removed parts. I am happy with Concourse and will likely make them my service provider for future needs.

They did an excellent job of communicating the steps required to fix the cause of my main concern which was unknown at the time. In addition to replacing timing belt and broken motor mount. They were able to complete all in 1 day as requested. The mystery item was the throttle position sensor which apparently goes out quite a bit - based on what the Acura dealer told Tim at Concourse. Car works great so far and at 500 milies they will check and re-tighten belts at no charge when I stop by- no appt necessary.

Had my car evaluated for a noise that was bothering me. They checked it thoroughly and found that there wasn't any problem to worry about. Sent me off without doing anything, or charging me anything. These guys are ones you can trust. They are my shop of choice.

The front end of my car was wobbling. I had had the tires rotated and balanced but the wobbling continued. Took it to Concourse and they determined the tires were out of round. I took the car back to the tire store and got new tires and a partial refund from the bad tires. Concourse was exactly right about what was wrong with my car even though it didn't generate any revenue for them.

It is always a pleasure to do business at Concourse Auto Service Center. All the employee's are the BEST in the Automotive business.

We just moved here a few months ago and was obviously struggling to find a mechanic we can trust. FOUND EM!! Great customer service, quick turn around and trustworthy. We definitely recommend Concourse Auto Service.

As usual, the best service around. I wouldn't go anywhere else!

As always, very accommodating on short notice, very professional, and I walk out feeling like I've been treated fairly. I never feel like something is going to surprise me. Having just moved to Texas in January, finding a trustworthy auto mechanic is a priority! Everyone at Concourse is great (although, we do miss Megan!)

Always a pleasure to walk in the door at Concourse Automotive !!