We will be closed on December 24-25 | Concourse Automotive

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4

Great experience every time I go in. They are honest, friendly, and professional.

5

Thorough, quick and reasonable. Great communication!

4

A big thank you for solving my car problem!!! I will recommend you to friends every chance that I have. Karen Keating

2

What a shame... have taken all my vehicles to Concourse for over a year and have talked with the owner Jack frequently. Yesterday, while my wife is away on a mission trip, I thought I'd surprise her by having some work done on the car (not mission critical - just fix a door motor). Last time I was in, Concourse gave me a price to fix it. I also needed some other work done at the same time (breaks, etc.) Since my wife is out of town, I had to make arrangements to drop of the vehicle the night before. Jack called yesterday morning to say that they could not fix it (something to do with Chrysler, which I later learned was not accurate). I shared that I was "very disappointed" that they had looked at it prior, and now they tell me they can't fix it. Jack's response... "well, I don't need anybody disappointed in our service - I don't want to do the other work on your car. Come get it." I calmly asked if he was serious - reminding him that I'd been a customer for a while and that, as a business owner, I thought he'd appreciate the feedback. He said yes he was serious. "I'm not going to work on your car." I was astonished... Here I was giving him perfectly legitimate feedback on customer service, and he responds by "firing me" as a customers. VERY disappointing. But clearly indicative of character. Beware!

5

Concourse has kept my cars going through good times and bad. I received two independent referrals to them many years ago and I have been using them ever since. I recommend them to anyone needing a reliable car repair or maintenance.

5

Excellent service. Very focused on customer satisfaction.

5

Wow am I impressed. I went into Concourse to have my ac looked at. It is crazy hot and a non-working ac cannot be delayed in a Texas Summer. They saw my car right away. Looked it over and told me that I did not need any freon and I did not have a leak. So it was an electrical issue and because my car is a hybrid they had to refer me to the dealer. They did not charge me for any labor for looking at my car for an hour because they could not fix it. I was so impressed I will be going back next month fir my stre inspection and to ha e a new battery put in. They have won my business forever.

5

Service was excellent and friendly.

4

When ever I stop by with or without an appointment they are always happy to see me. I like going to Concourse because of dependable service. They sometimes bring to my attention things that are wearing out that I am not aware of. Keep up the good work.

5

excellent work. had something replaced, it was a good price and done the same day. I am very happy with their work and profassionalism and will take my care back there if further repairs are needed

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