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Grapevine Auto Repair

3172 reviews
1321 W. Northwest Hwy, Grapevine, TX 76051
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My Garage
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(817) 756-7921
Mon - Fri: 7:00 AM - 5:00 PM
2

I went in for a simple oil change and emissions test/inspection. Little did I know it would cause a 'BARRAGE'.. of texts, emails and phone calls within the next TWO WEEKS!! Did I need additional service, a warranty, a checkup.. what else? A physical, an eye test, an enema? WTH is up with this place? Are y'all hard up for business, or what??? Finally, I decided to call them today to PLEASE request that they NOT contact me anymore via any method of correspondence. Otherwise, I would need to change my contact information, e.g. phone number. And... lo and behold, two hours later, I received a phone call from 'Heather' requesting a call back if I needed any additional service from Concourse! Now, is that being 'Helpful' or being 'Harassed'??? Look it up! 🤔

Annie, we apologize for any inconvenience caused. We strive to keep our customers informed but understand your concern. Your contact preferences have been updated as requested. Please reach out if you have any further concerns or questions. -Vince

- Concourse Automotive
5

Fast efficient budget friendly

Thank you for the great review, Utsav! We're thrilled to hear that you had a fast, efficient, and budget-friendly experience with us. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help! -Vince

- Concourse Automotive
5

We are thrilled to read about your exceptional experience, Tess! It is wonderful to know that our team delivered outstanding service. Please don't hesitate to reach out if you have any further questions or if there's anything else we can assist you with. We look forward to providing top-notch service again in the future. Take care! -Vince

- Concourse Automotive
5

Thank you for the 5-star review, Nancy! We appreciate your kind words and support. If you ever need anything, please don't hesitate to contact us at (817) 488-5116 or [email protected]. We're here to help! -Vince

- Concourse Automotive
5

My AC was not working…. This place reviewed my vehicle and got me back on the road in no time. We are still trying to find a leak, but we will have dye marking the problem when I go back (if I have to go back).

Dan, thank you for trusting us with your AC repair. We appreciate your kind words. Should you need further assistance, please don't hesitate to reach out. We're here to help. -Vince

- Concourse Automotive
5

Got trip check up and had several maintenance things done. Price seemed a little high but unsure. Appreciate the rides from business and back ti business to get my car.

Pat, thank you for choosing Concourse Auto Service for your trip check-up and maintenance. We understand concerns about pricing, and we strive to provide competitive rates without compromising the quality of our service. It's great to hear that you appreciated the complimentary shuttle service. We're here to help with any future automotive needs - remember to reach us at (817) 488-5116 or [email protected]. -Vince

- Concourse Automotive
5

Great service, very transparent, average pricing. Also very quick turnaround. I recommend. My radiator cracked

Thank you for the fantastic review, Abby! We're thrilled to hear that you had a great experience at Concourse Auto Service. Transparency and efficiency are top priorities for us. If you ever have any more car troubles or questions, don't hesitate to reach out. We're here to help! -Vince

- Concourse Automotive
5

David, thank you for the 5-star rating! If there's anything more we can do to further impress you, please don't hesitate to reach out. Looking forward to serving you again! -Vince

- Concourse Automotive
5

Thanks for the 5-star review, Russ! We're thrilled to hear you had a great experience at Concourse Auto Service. We pride ourselves on providing top-notch service to all our customers. If you have any questions or need further assistance, feel free to reach out to us at (817) 488-5116 or [email protected]. We look forward to serving you again in the future! -Vince

- Concourse Automotive
5

Very helpful and thoughtful!They answered every question. Everyone was friendly.

Hi Julie, thank you for taking the time to leave such a positive review! We're thrilled to hear you had a great experience with us here at Concourse Auto Service. If you have any more questions or need further assistance, don't hesitate to reach out. We're always here to help! -Vince

- Concourse Automotive
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