5

Drove all the way from Austin to have my car repaired yearly!

1

Straight up scammed me. Car broke down two weeks after they “fixed” my “spark plugs” WHEN THEY WERE BASICALLY NEW. It wasn’t even the damn problem. They take advantage of you in a time of need and will love to steal your money. DO NOT RECOMMEND, STAY AWAY

Taylor, we are truly sorry to hear about your recent experience with our service, and we take your concerns very seriously. Our aim is always to provide reliable and honest service, and it's distressing to hear that we may have fallen short of this goal in your case. We would appreciate the opportunity to discuss this matter further with you and see what we can do to rectify the situation. Please contact us at your earliest convenience so we can work towards a resolution. Your satisfaction is incredibly important to us, and we are committed to making things right.

- Concourse Automotive
5

Friendly service, accurately diagnosed the problem with my car, and repaired it quickly. Fair price too!

Thank you for your review, John! We're delighted to hear that you were satisfied with the friendly service, quick repair, and fair pricing for your car. Our goal is always to provide accurate diagnoses and efficient service at a reasonable cost. We appreciate your feedback and look forward to assisting you with any future automotive needs!

- Concourse Automotive
5

Great professional staff!

5

Fantastic customer service! They were able to squeeze me in on a busy day and get me out in a timely manner. Thank you!

Lindsey, thank you for your fantastic review! We’re so pleased to hear about your positive experience with our customer service, especially on a busy day. Our team always aims to accommodate our customers' needs while ensuring timely service. Your appreciation means a lot to us, especially coming from a Local Guide. We look forward to the opportunity to serve you again in the future!

- Concourse Automotive
5

There just isn’t another auto service center that compares to the convenient and trustworthy care that Concourse provides.

5

As always, Concourse Automotive goes the extra mile. Their customer service is excellent and they are skilled at fixing older model cars.

5

This is the place for efficient and quality auto work in the Grapevine/Southlake area. On my latest visit, I had my state inspection done at Concourse and I was in and out in less than 15 minutes! These guys are the best!!

5

I wish there was an option to leave a 10 start review. I have nothing, but the upmost respect and gratitude for the team at Concourse Automotive. What a relief to have a shop that you don’t have to second guess any move they make. They truly put the customers first. Jose went over and beyond to ensure that my car is safe for me to travel this Christmas. I can’t thank him, Brandon, and Brad enough for their time and first class customer service

5

Jose, Brad, and Brandon are experts in customer service. They treat you like a guest in their home. What really stands out is their honesty and communication. Quality wise, Jose is absolutely the best car expert I have ever encountered. If you care about your car, you can trust Concourse!

Concourse Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Concourse Automotive (817) 481-4341 if you have any issues in accessing any area of our website.